Credit Union 1 Amphitheatre Rules

Please follow official venue rules for the best possible experience and safety of all patrons. Venue rules may be subject to change and we recommend checking the official venue site here to get the latest policies.

Credit Union 1 Amphitheatre is proud to offer a fun and relaxing space to enjoy live entertainment. To keep the venue enjoyable for all, they have created a set of rules and policies guests are expected to follow. Please take the time to read these rules, as failure to abide by them may result in expulsion without refund or banning. If you have any questions, please call 708-614-1616. Please follow the rules for the Credit Union 1 Amphitheatre (formerly Hollywood Casino Amphitheatre) in Tinley Park, this will ensure you have the best possible experience and maintains the safety and well being of all patrons attending the venue.

Alcohol Policy

The venue does not permit any outside alcoholic beverages to be brought into the venue. However, they offer a wide variety of alcoholic beverages for purchase once inside the venue! A valid and current Driver License or State ID card is required to purchase alcohol, and guests will be required to show their ID every time they purchase.

Animal Policy

Pets are not allowed within the venue. However, Credit Union 1 Amphitheatre welcomes service animals. Please note that emotional support animals may not qualify as service animals.

Camera Policy

The standard venue policy allows camera phones, disposable cameras, and small digital cameras. Any camera that has a detachable lens will be considered professional and not allowed in. If the camera lens zooms out of the camera more than 1 inch, it will be considered a professional camera and will not be allowed in. Some artists do not permit cameras so please check with the box office for the show you will be attending to ensure that the venue will be allowing cameras in.

Cashless Venue Policy

All points of sale will only accept credit, debit, or mobile pay (such as Apple Pay or Google Pay). In the event you are not carrying a credit or debit card, staff will be available on site at the Guest Services Booth in the Front Plaza to exchange cash for card, dollar for dollar, without any service fees.

Chair Policy

Outside lawn chair are allowed. Please note that chairs must be no more than 9 inches off the ground and may not be in a bag/exterior covering. Additionally, due to new screening technology all guests bringing a personal lawn chair need to enter through Gate 5.

Children Policy

Children 2 and under do not require a ticket, but must sit on a parent’s lap. Please note that strollers are not permitted into the venue.

Clear Bag Policy

To reduce staff contact with guest belongings, we have implemented the following bag policy: we will allow clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”). No other bags of any type will be allowed.

Permitted Items:

Guests are welcome to bring the following items to the venue for most shows.
Clear plastic, vinyl or PVC tote bags no larger than 12” x 6” x 12” and/or small clutch bags (6”x 9”)
Lawn chairs – low profile (seat no more than 9 inches off the ground); no chairs in bags or with coverings are allowed. Due to new screening technology all guests bringing a personal lawn chair need to enter through Gate 5.
Cameras – nonprofessional only, no detachable lenses
Food – in a clear, 1-gallon ziploc bag
Water – up to 1 gallon in a factory sealed or empty bottle

Prohibited Items:

The following items are not allowed within Credit Union 1 Amphitheatre. Please leave these items at home. If a guest is found to be in possession of these items they may be expelled without refund or banned.
Weapons of any kind
Outside Alcohol
Illegal drugs/substances, including marijuana
Strollers
Glass containers
Cans
Hard sided/large coolers
Bags that are not clear or are larger than 12” x 6” x 12” (clutch bags smaller than 6″ x 9″ do not need to be clear)
Camping chairs or bag chairs
Tarps
Laser pointers
Animals (except service animals)
Fireworks
Aerosol cans of sunscreen or bug spray
Any other item deemed inappropriate by management or the visiting entertainer
*** Subject to change based on the show.

Smoking Policy

Due to Illinois law, no smoking is permitted inside the pavilion, or in any enclosed buildings (including bathrooms). Designated smoking areas are the North and South Plaza. While the venue does not restrict smoking on the lawn, if guests around you are complaining, they will ask you to smoke in the plazas.

Wifi Policy

Want access to the internet? The amphitheatre has you covered. No password needed – just log on to Free_Fan_WiFi